Day 1 Support

New user deskside / remote support training steps

KnowBe4
User needs to added to KnowBe4 Open I:\KnowBe4\KnowBe4 New Users - Template.csv Enter user's Email Address and other data in the appropriate field...
Tue, Mar 15, 2022 3:54 PM
Re-purposed iPhone / Caller ID Requests
When re-purposing an iPhone, from the Verizon MyBusiness Portal Verizon Business Account Sign In | Verizon (verizonenterprise.com) tech with admin rights fo...
Thu, Mar 17, 2022 1:57 PM