Wixon HelpDesk

User needs to added to KnowBe4

• Open I:\KnowBe4\KnowBe4 New Users - Template.csv
• Enter user's Email Address and other data in the appropriate fields                   

  Email

  First Name

  Last Name

  Phone Number

  Extension

  Group

  Location

  Division

  Manager Name

  Manager Email

  Job Title

• Save the file and then save it as  I:\KnowBe4\KnowBe4 New Users -  MM/DD/YYYY
• Open Dashboard | KnowBe4 and login with technician's admin credentials. 
• Select the USERS tab
• Select the Import Users tab
• Select CSV Import
• From the Upload a CSV file section, Browse to I:\KnowBe4\KnowBe4 New Users - Template.csv 
• once populated, click the blue Import Users button