With admin credentials from the laptop needing update (via LogMeIn if necessary) disconnect and exit VPN client. Connect to https://vpn.wixon.com/ and use the following link to install the update.
Install Watch Guard client.
Test w/ vpn.wixon.com as hostname
Reboot may be needed to login into the VPN server.
Other troubleshooting steps include disconnecting and reconnecting LAN connections created or modified post install.