Archive Folders allow you to access your emails in the same folders as you access them in your mailbox, even if your mail server is unavailable, or if the email has since been deleted. Mimecast will display the current location for each email, and if an email has been deleted from your mail server, it will be displayed in the last location before it was deleted.

 

Browsing Archive Folders

  1. You can select Archive Folders from the Mimecast Tab in the Archive section or you can switch tabs from the Search Editor.
  2. In the left hand panel use the grey arrows to expand the synchronized folder list.

    If Delegate Mailboxes have been assigned, additional mailboxes will also be available in the left-side panel.

  3. Select a folder to view the contents.
  4. Select an email to preview in the right hand panel.

    All emails that were ever present in this folder will be displayed if they have been archived by Mimecast.

  5. Use the Sort Messages By field at the top of the screen to change the sorting order of the emails displayed in the middle panel.

 

Add a Folder as a Favorite

 

Frequently used folders can be marked as Favorites so that they are easy to find and access in future.

  1. Right-click one of the folders in the list and select the Add to favorites option to enable this feature.
  2. Once enabled, you can access the Favorite when you open the Archive Folders window, or you can use the drop-down menu from the Mimecast tab to access the folder in one click

 

Searching in an Archive Folder

 

Searches may be limited to a specific Archive Folder rather than your entire Archive. When searching Archive Folders only the parent folder will be searched, child folders are not included.

 

Method 1 - Right Click

  1. Hover over the relevant folder and right click to bring up the context menu.
  2. Select Search Folder from the context menu.
  3. The Search Editor view will open and the Folder field will be populated with the name of selected folder.
  4. Add the required search criteria and select Search.
  5. Results will be limited to the selected folder.

 

Method 2 - Select from the Search Editor

  1. When in the Archive Folders view select the Search tab at the top of the page.
  2. Select the Browse icon from the Folder section.
  3. Browse the relevant folder and select OK.
  4. Add the required search criteria and select Search.
  5. Results will be limited to the selected folder.

 

Export the Contents of an Archive Folder to Outlook

  1. When in the Archive Folders view select the relevant folder from the left hand panel.
  2. Right click over the folder to bring up the context menu.
  3. Select Export Folder from the context menu.
  4. In the pop up window select the Outlook folder to which the Archive Folder should be exported.
  5. Select OK to begin exporting.
  6. The Mail Export view will open and display the progress of the export, once complete select Close.